Help Center

FAQ

ORDERING

What payment methods do you accept?

What if I typed the wrong email address?

Are there any exchange rates?

How secure is my online order?

Will I be charged with customs and taxes?

SHIPPING

How do I set my shipping address?

Can I change my shipping address after placing an order?

What are the shipping times?

When will my order ship?

I ordered multiple items, why did I receive only one?

RETURNS

How do I return an item?

Will shipping be covered for my returns?

I received a defective/incorrect/damaged item. What can I do?

How long is the returning process?

When will I receive my refund?

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